LEGAL NOTICES
EMERA
ESPACE PARK B
45, Allée des Ormes
CS 12100
06254 MOUGINS CEDEX
SAS with a capital of €4,300,000 Ÿ RCS GRASSE No. 399 751 452
SITE HOSTED BY:
In accordance with article 27 of Data Privacy Law No. 78-17 of 06/01/1978, we guarantee your right to access, modify and delete data about you. To exercise it or in the event you do not wish to be contacted, send us a message from our site: click on the link
Site hosted by OVH, 140 Quai du Sartel, 59100 Roubaix Tel. 1007
PUBLISHER
The EMERA company, a simplified stock company with a capital of €4,300,000, registered with the Registry of Commerce and Companies of Cannes as number 399 751 452, whose head office is located 45 allée des Ormes – Espace Park B – CS 12100 – 06254 MOUGINS Cedex, represented by its chair, Mr Claude CHETON, (hereinafter referred to as EMERA),
Represented by its current Chair, Mr Claude CHETON, duly authorised for the purposes of this document.
Intra-Community VAT number: FR 09 399 751 452
DIRECTORATE OF PUBLICATION AND EDITING
Director of Publication:
Head of Communication
EMERA
CS 12100
06254 MOUGINS CEDEX
Tel: 04 92 990 990
Web Development:
In accordance with the exercise of rights arising from Laws No. 1881-07-29 of 29 July 1881 on the freedom of the press and No. 86-1067 of 30 September 1986 on freedom of speech, any correspondence should be sent to the Head of Communication.
SITE CREDITS
Content Management Tool: WORDPRESS
Site Design: IDEAL COM Villantipolis, Villa No.6, 473 Route des Dolines, 06560 Sophia-Antipolis
Site Implementation: IDEAL COM Villantipolis, Villa No.6, 473 Route des Dolines, 06560 Sophia-Antipolis
Ownership of the site: EMERA CS 12100 – 06254 MOUGINS CEDEX
INTELLECTUAL PROPERTY
EMERA is the holder of intellectual property rights relating to the site and its content.
Accordingly, EMERA is the owner of the domain name www.emera.fr and is the owner of the copyright in respect of the Site’s content and the producer rights of the site’s databases.
Furthermore, EMERA is in particular the holder of the operating rights of the brand of the French/European Union
Access to services is limited exclusively to the user’s use under the conditions and limitations set out in the General Conditions of Use available on the site.
Consequently, in particular, access to services is prohibited for extraction, reproduction, use, resale, exchange, rental, modification, adaptation, correction, both gratis and venal, of all or part of the website, the services and their content protected by copyright, trademark law, software law, database producers’ rights or any other intellectual property law.
PERSONAL DATA
The information collected is computer processed to improve the EMERA/user relationship and to notify the latter of the marketing and promotional operations of EMERA, or if appropriate, to process users’ applications for employment with EMERA.
In accordance with the Data Privacy Law of 6 January 1978 as amended in 2004 and the Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, the User is entitled to access, modify, correct, delete, transfer information that relates to the user, which can be exercised by the user by contacting EMERA, 45 allée des Ormes – Espace Park B – CS 12100 – 06254 MOUGINS Cedex, or by email at the following address: arco@emera.fr
The user may also legitimately refuse or limit processing of data concerning the user.
For further details about the collection and processing of personal data by EMERA, the user is invited to consult the General Conditions of Use.
RESPECTING IMAGE RIGHTS
Everyone, regardless of his or her profile, has an exclusive right to his or her image and the use that is made of it. Reproduction and dissemination of it can therefore be refused.
Because the image of a person is personal data, the principles of Data Protection law apply. The dissemination of a person’s image or video from a website must be carried out in accordance with the protective principles of the amended Law of 6 January 1978. These principles are in addition to the guarantees stemming from image rights. (CNIL)
Google Analytics
This site uses Google Analytics which uses cookies; data generated by cookies about your site use (including your IP address) will be transmitted and stored by Google on servers in the United States. Google will use this information to assess your site use, compile reports about site activity to its publisher and provide other services related to site activity and Internet use. Google is likely to communicate this data to third parties in the event of legal obligation or where these third parties process this data on behalf of Google, including the publisher of this site in particular. Google will not cross-check your IP address with any other data held by Google. You can disable cookies by selecting the appropriate parameters of your browser. However, such a deactivation could prevent certain features of this site. By using this website, you expressly consent to the processing of your data by Google under the conditions and for the purposes described above.
MEMBERSHIP OF THE ASSOCIATION OF MEDIA PROVIDERS: MEDIATION OF AME CONSUMPTION
We inform you, our residents, that a customer relationship service is available to you in case of dispute.
CUSTOMER RELATION SERVICE
EMERA
98, rue Vaugirard | 75006 PARIS
Tel: +33 (0)6 79 63 68 27
Contact Customer Relationship Service
If no AMICABLE solution can be found between the Emera group or one of its subsidiaries and the consumer or if no response to a claim has been received, the consumer may then refer the entity to the AME Consumer Mediation within a period of not more than one year.
Disputes involving consumer mediation mainly relate to the services provided for in the residence contract: billing disputes, hosting conditions, laundry maintenance. The health services provided by health professionals to patients are excluded from the scheme, to assess, maintain or restore their state of health, including prescription, administration and supply of medicines and medical devices.
The consumer can contact the member organisation of the AME Consumer Mediation by email by completing a form available on the site, accompanied by documents supporting the request.
The member organisation of the AME Consumer Mediation will acknowledge receipt of the referral and the designated mediator will have a period of 3 weeks to make an initial decision on the admissibility of the application. The mediator will have a 3-month period in which to carry out the investigation (may be extended in complex cases).
At the end of the 3-month period, the mediator will make a proposal, unless an agreement has been reached between the parties with the mediator’s accord.
Any party is free to follow or otherwise the proposal by the mediator.
Accepting the solution proposed by the mediator binds the parties and terminates the dispute between them. After that agreement, no legal action may be sought for the same dispute, except in the event of a new element coming to light.
The address of the AME is as follows:
– postal contact information: AME CONSO Angela ALBERT – Chair, 11 Place dauphine, 75053 PARIS CEDEX 01 –
Electronic Contact Information: www.mediationconso-ame.com –
Telephone contact: 09.53.01.02.69